FREE SELF LOVE KIT WITH ANY SVAKOM PURCHASE

Due to the intimate nature of our products, no refunds or exchanges are provided for change of mind purchases. You may be entitled to a refund or exchange for major defects, such as:

• Items that are unsafe or significantly different from the description
• Items that fail to perform their intended function and cannot be reasonably remedied

For minor defects, we will repair or replace the item within a reasonable timeframe or offer a refund or replacement if we are unable to do so. Flirt Adult Store offers a 31 day warranty on all adult products. Some products may also be covered by a manufacturer's extended warranty.

Returning Faulty Goods

• Contact us at onlinesales@flirtadultstore.com.au within 31 days of receipt
• We will notify you of refund approval or rejection after inspection
• Approved refunds will be processed to your original payment method
• Please do not return items directly to the manufacturer, we handle all returns

Exchanges

Defective items may be exchanged at our sole discretion. Email onlinesales@flirtadultstore.com.au and send your item to: Flirt Adult Store, 157 Summer St, Orange NSW 2800 Australia.

Read our complete Returns & Refunds Policy here.

Your items will be shipped to you discreetly in a plain, unmarked packaging. Any sender information will be discreetly labeled with a return address only and they will be packaged such that no one will be able to tell what's inside.

Standard Australia Wide Shipping :

* For all orders under $100.00 AUD a fee of $10.99 will apply.
* For all orders over $100.00 AUD shipping is FREE

Please allow for 3-10 Days delivery (This varies in areas and time of year); however, we endeavor to deliver it to you in the shortest possible time. Find out more.

For more details about Click & Collect, check out our Click & Collect page.