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Always use cock-rings with water-based lubricant to add comfort for removing and placing on the toy*
Due to the intimate nature of our products, no refunds or replacements are provided for change of mind. However, you can get a refund or exchange for major problems, such as :
For minor issues, we will repair the item within a reasonable time or offer a refund/replacement if not fixed promptly. Keep your proof of purchase.
Some items have a manufacturer's warranty. Contact us at onlinesales@flirtadultstore.com.au to check coverage. Do not return items to the manufacturer; we handle all returns.
If faulty upon receipt, notify us within 14 days for inspection and refund/exchange.
Returning Faulty Goods:
Exchanges:
Your items will be shipped to you discreetly in a plain, unmarked packaging. Any sender information will be discreetly labeled with a return address only and they will be packaged such that no one will be able to tell what's inside.
Standard Australia Wide Shipping :
* For all orders under $100.00 AUD a flat fee of $10 will apply.
* For all orders over $100.00 AUD shipping is FREE
Please allow for 3-10 Days delivery (This varies in areas and time of year); however, we endeavor to deliver it to you in the shortest possible time.
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