OUCH URETHRAL SOUNDING SILICONE BEGINNER SPIRAL SCREW PLUG SET

Due to the intimate nature of our products, no refunds or replacements are provided for change of mind. However, you can get a refund or exchange for major problems, such as :

• Unsafe items or significant differences from the description.
• Items that don’t perform as promised.

For minor issues, we will repair the item within a reasonable time or offer a refund/replacement if not fixed promptly. Keep your proof of purchase.

Some items have a manufacturer's warranty. Contact us at onlinesales@flirtadultstore.com.au to check coverage. Do not return items to the manufacturer; we handle all returns.

If faulty upon receipt, notify us within 14 days for inspection and refund/exchange.

Returning Faulty Goods:

• We will notify you of refund approval or rejection after inspection.
• Approved refunds will be processed to your original payment method.

Exchanges:

• Defective items can be exchanged for the same item. Email onlinesales@flirtadultstore.com.au and send your item to : Flirt Adult Store, 157 Summer St, Orange NSW 2800 Australia.
  
  Read our complete Returns & Exchange Policy Here.

Your items will be shipped to you discreetly in a plain, unmarked packaging. Any sender information will be discreetly labeled with a return address only and they will be packaged such that no one will be able to tell what's inside.

Standard Australia Wide Shipping :

* For all orders under $100.00 AUD a flat fee of $10 will apply.
* For all orders over $100.00 AUD shipping is FREE

Please allow for 3-10 Days delivery (This varies in areas and time of year); however, we endeavor to deliver it to you in the shortest possible time.